24/7 recovery for articulated HGVs, rigid lorries, curtainsiders, tippers, tankers, and all commercial vehicles across London, Essex, Kent, Surrey and the South East. Specialist operators with the right equipment — one call, fast response.
From small rigids to fully loaded artics — we coordinate the right specialist operator for your vehicle type.
Full artic recovery and transport, including loaded trailers. We coordinate specialist HGV operators with appropriate equipment.
Recovery for rigid lorries of all sizes — 7.5t, 18t, 26t and 32t. Flatbed and underlift recovery available.
Recovery for curtainsider trailers and box vans, including refrigerated units and temperature-controlled vehicles.
Specialist recovery for tipper lorries, skip wagons, and aggregate vehicles. We coordinate operators with the right equipment.
Recovery support for fuel tankers, water tankers, and bulk liquid vehicles. Specialist operators with appropriate certification.
Recovery for flatbed lorries, plant carriers, and lowloaders — including vehicles carrying machinery or construction equipment.
Recovery for minibuses, coaches, and passenger-carrying vehicles. Passenger welfare coordinated where required.
Recovery for refuse collection vehicles, road sweepers, and other specialist municipal vehicles.
HGV breakdowns are high-stakes events. A broken-down artic on the M25 hard shoulder costs money every minute it sits there. Black Eagle Recovery coordinates specialist HGV operators who have the right equipment, the right certification, and the experience to deal with commercial vehicle incidents efficiently and safely.
If your vehicle is on a live carriageway or you are in immediate danger, call 999 first. Then call us — we will coordinate the recovery and liaise with the relevant authorities.
Running a fleet? Our fleet accounts offer priority response, consolidated invoicing, and a dedicated account contact. Ideal for haulage companies, logistics operators, and commercial vehicle fleets.
Learn about Fleet AccountsWe cover all major motorways and A-roads across London and the South East, including hard shoulder recovery on smart motorways.
All 31 junctions — Dartford to Heathrow to Thurrock
J1–J13 — London to Folkestone / Channel Tunnel
J1–J7 — Medway towns to Faversham
J4–J14 — London to Cambridge via Stansted
J7–J11 — M25 to Gatwick / Crawley
J1–J20 — London to Milton Keynes
Dartford to Dover — full A2 and A20 corridor
London to Ipswich — Essex and Suffolk corridor
London to Southend — Thames Estuary corridor
Hertfordshire and Bedfordshire sections
Yes. Black Eagle Recovery coordinates specialist HGV operators who have the equipment and certification to recover articulated lorries, including loaded trailers. We can arrange trailer decanting where required. Call us on 0330 520 1620 and we will confirm the right resource for your vehicle.
Response times vary by location and time of day. For HGV breakdowns on major routes such as the M25, M20, M2, and A2, we typically aim to have an operator with you within 60–90 minutes. For remote locations, response times may be longer. We will give you an honest ETA when you call.
Yes. Our operators are trained and equipped to work on motorway hard shoulders in compliance with National Highways requirements. We coordinate with the relevant traffic management authorities where required. If your vehicle is on a smart motorway without a hard shoulder, please call 999 first if you are in immediate danger, then call us on 0330 520 1620.
Yes. We can recover refrigerated curtainsiders, reefer trailers, and temperature-controlled box vans. Where the integrity of the load is critical, please advise us when you call so we can coordinate the most appropriate response.
Yes. Black Eagle Recovery offers fleet accounts for haulage companies, logistics operators, and commercial vehicle fleets. Fleet accounts provide priority response, consolidated invoicing, and a dedicated account contact. Call us on 0330 520 1620 or visit our Fleet Accounts page to find out more.
Yes. We coordinate specialist accident recovery for HGVs, including vehicles that have left the carriageway, rolled over, or been involved in a collision. We work with the relevant authorities and can arrange load recovery and debris clearance where required.
Yes. Black Eagle Recovery covers London, Essex, Kent, Surrey, Hertfordshire, East Sussex, West Sussex, and Buckinghamshire. We also cover the major motorway corridors including the M25, M20, M2, M11, M23, M1, A2, A20, A12, and A13.
When you call, please have ready: your exact location (road name, junction number, or nearest landmark), your vehicle registration and type, the nature of the breakdown or incident, whether the vehicle is loaded, and your contact number. This allows us to dispatch the right resource quickly.
Leave your details and we'll call you back immediately — even for HGV incidents.
Can't call safely? Leave your details and we'll call you back immediately.
We answer every call, 24 hours a day. Tell us your location, vehicle type, and situation — we'll coordinate the right specialist operator immediately.
In-depth guides from our advice centre
A motorway breakdown is one of the most dangerous situations a driver can face. This guide explains exactly what to do — and what not to do — if you break down on a UK motorway or smart motorway.
How long you wait for breakdown recovery depends on your location, the time of day, the type of breakdown, and the provider you call. This guide gives honest UK response time data, explains what affects wait times, and tells you how to get help faster.
Breaking down in a van on a UK motorway is very different to a car breakdown. Vans are heavier, often loaded, and require specialist recovery equipment. This guide covers motorway safety, what information to have ready, loaded van considerations, and how to minimise downtime.
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